FAQ: Things Our Customers Ask About
Usually, we assign the writer the same day when the order is placed. It can take a bit longer if a perfect writer with required qualification is finishing his/her current assignment. Once the writer takes your order, you will get an email notification and status update.
You will get a confirmation email once we receive your payment. If you pay via PayPal or a credit card, we receive the payment as soon as you approve the transaction.
Usually, students do not indicate our agency as the author of the paper because it could affect their grade. However, it is up to you to make this decision.
If for some reason you did not like the order or something went wrong with your transaction, you can always ask our support managers for a money-back. Once we approve this, the money will be paid to your account.
Our service is 100% legal and we have all rights to deliver custom academic papers. Placing an order with us you can be sue in good service and guarantees.
Unfortunately, you cannot. We are an online-based agency and we hire writers all over the world: this is why we do not rent an office for all of our employees. It also helps us to reduce costs for writers` salaries. You can get in touch with us via email, phone or chat instead.
All our papers are custom and created from scratch. To avoid plagiarism, we never use other essays as a base for creating a new one. Once you approve and download your paper, we delete it from our database.
You surely can. However, you need to let us know about all the changes in advance because they may affect the price and your deadline.
We require upfront payment via PayPal or a credit card. Thus we can assign a writer who can start working knowing that his/her work is paid. All transactions are secure so you should not worry for your credit card info: we do not store it in our system. You can also request your money back in case you are not satisfied with the order.
Yes, totally. We can use this information and polish it until it sounds perfect. We can also do editing and proofreading so if you have any notes when placing an order, please let us know in advance.